Better efficiency.
Better outcomes.
The ims difference
Interpreter scheduling technology that’s flexible, fast and fully responsive.
IMS Language Service Provider (LSP) is the single platform to manage and deliver interpreting services. Built to handle the demands of modern language services, IMS LSP seamlessly facilitates Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI), supporting both on-demand and prescheduled requests. It’s the only solution an LSP needs to streamline operations and deliver exceptional service..
Manages all interpreting modalities within a single system, eliminating inefficiencies associated with external platforms and portals.
Integrates all functions within one system, minimizing administrative tasks.
Provides scalable technology that grows with your operations, supporting unlimited users, interpreters, and customers. IMS LSP is HIPAA and SOC2 compliant.
Improved Customer Satisfaction
Ensures timely and accurate communication, providing the highest level of services.
Facilitates detailed reporting for better decision-making and compliance.
Reduces overhead by centralizing interpreting services and leveraging internal resources.
Benefits Built In
By consolidating on-demand and prescheduled interpreting into one system, IMS LSP helps to reduce administrative burden and focus on what matters most: providing outstanding language services.
24x7x365
Seamless
integration
On-demand
Reporting
tools
Security
controls
How IMS helps everyone.
Manage
Managers can create reports, manage agencies, keep track of efficiency with ease and more.
- See all calendar bookings at a glance by month, week or day
- Create reports by language, by Interpreter, and export to Excel
- Manage interpreter working hours, leave and roles
- Manage agencies, clinic lists and requesters
Manage
Coordinate
IMS gives coordinators an intuitive interface at their fingertips to manage bookings and interpreters.
- Request new bookings
- Allocate bookings to interpreters or agencies
- Update booking statuses
- Change interpreter working hours
Coordinate
Interpreters
With IMS, interpreters can manage their bookings and easily see where they are needed next.
- See all calendar bookings at a glance by month, week or day
- View all allocated and incomplete bookings
- Self-allocate bookings
- Complete post booking details
Interpreters
Staff
Anyone working in a hospital or medical centre can request the services of an interpreter with just a few taps.
- Self-register easily
- Request new bookings
- Request cancellations
- See all upcoming bookings
Staff
See IMS LSP in Action
Schedule a demo today to discover how IMS can transform your interpreting services, maximize staff utilization, and save on external costs!
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