Webinar Recording: Health Equity in Language Services, Practical Steps, and Technology Know-How

It was an absolute honor to have such a knowledgeable panel of speakers participating in the webinar “Health Equity in Language Services, Practical Steps, and Technology Know-How”. Profound insights about how to build and promote language access infrastructure systemwide, how to create inclusivity, the importance of storytelling in the delivery of language services, and the initiatives to relieve interpreter trauma when working with marginalized communities. Huge thanks to our panelists Jacqueline Ortiz Debbie Lesser Ludmila Golovine, Jessica Weber, Katy Meyers for ASL interpreting, and MultiLingual Media for supporting IMS Interpreter Management System on this journey.

Topics Covered

How to build a language access infrastructure
How to promote the infrastructure to the marginalized
How to create inclusivity for the marginalized communities
What part can technology and innovation play
Pointers to resources, guides, and tools
What not to do!

Again, a huge thank you to our speakers. We have provided below some further information for your reference.

Emiliano Zucchi

Chief Executive Officer – Ethnic Communities’ Council of Victoria, Melbourne, Australia
Translating policy into better patient care – The Northern Health TALS Model – https://info.ims.online/wp-content/uploads/2022/06/Zucchi-E-Translating-Policy-into-better-patient-care.pdf
Applications of policy and the advancement of patients’ health outcomes through interpreting services: data and viewpoints from a major public healthcare provider – Download white paper

Mila Golovine

President & Chief Executive Officer at MasterWord Services
Materword Wellness connection resources for interpreters – https://institute.masterword.com/wellness-connection/resources-tools/

If your organisation is in need of an Interpreter Management System (IMS), please get in touch so we can take you through the features or perform a demo.

Request a demo – info.ims.online/

Speakers

Jessica Weber

National Senior Director | Consumer & Patient Experience,

Ascension Health

Jacqueline Ortiz

Vice President, Health Equity and Cultural Competence,

ChristianaCare

Mila Golovine

President & Chief Executive Office,

MasterWord Services

Debbie Lesser

Director, Language Access Services,

WellStar Health System

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Webinar: Health Equity in Language Services, Practical Steps, and Technology Know-How

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